Delivery & Returns

The responsibiltiy for returning samples to the laboratory is with the customer.

Samples for bacteria should be dropped back within 6 hours of taking the sample. If this is not possible, then samples should be posted back with next day delivery.

Samples for chemical only can be dropped back in person or alternatively posted back.

Our postal address is

The Water Lab

Unit C3

M4 Business Park


Co Kildare

If the customer has received sample bottles that are damaged when delivered, please inform the laboratory and we will post out new bottles. Contact us on 01-6275656 or email

Sample  kits will be sent out within 1 week of confirmation of purchase. If you need them urgently, please contact the office.

Any sample kits that are posted out and are subsequently not required, there will be an administration charge of 20 euro.